Idolbe Patch documentation
Everything a customer needs to deploy the agents, understand what the console can and cannot do on their computers, integrate the API and know how their data is kept.
Getting started
Agents
Install the Windows agent
Requirements, one-click install, silent and mass deployment, what the agent does, uninstall.
Install the Linux agent
One-line install, supported distributions, systemd service, package updates, uninstall.
Troubleshooting agents
Endpoint shown as disconnected, log locations, permissions repair, re-enrollment, moving to another organization.
Remote desktop
Start an interactive session to a Windows endpoint: consent, encryption, the TURN relay, permissions and audit.
Provisioning
Security and compliance
Security FAQ and trust model
What the console can do on your computers, how agents authenticate, who can see your data, hardening checklist.
Software validation
Every installer downloaded, hash-checked and scanned by your own antivirus on a validation host before any endpoint receives it.
Data retention and account closure
What is stored, for how long, backups, exports, and what happens when you close the account.
Availability commitment and support
Availability target, maintenance windows, incident communication, support channels and response times.
Integrations
Legal
Something missing? Write to contact@idolbe-ai.com.